Case facts
- Client type
- Small restaurant group
- Size
- Three restaurants
- Assignment
- Purchasing, rotas, pay structure and operational optimisation
- Services
- Purchasing optimisation, supplier negotiations, staff scheduling and workflow design
The challenge
Purchasing and ordering were handled differently at each restaurant. The group lacked shared ordering lists, a consolidated supplier overview and a consistent method for monitoring prices and consumption.
Rotas were not consistently based on the restaurants' expected level of activity. Several routines also depended on the individual manager, making it difficult to compare performance and sustain improvements across locations.
What we found
Gastroplan's review showed that the savings would not come from one single area. The potential lay in combining better purchasing, stronger agreements, more accurate rotas and simpler workflows.
The main opportunities were:
- More consistent purchasing and ordering.
- Fewer unnecessary products and suppliers.
- Better alignment between staffing and activity levels.
- Clearer roles and responsibilities.
- Shared performance monitoring across the restaurants.
What we implemented
Gastroplan created shared ordering lists and introduced a more consistent purchasing structure. The product range and supplier base were reviewed, and the relevant agreements were renegotiated.
The rotas were adjusted to reflect each restaurant's actual needs and expected busy periods. The pay structure, roles and responsibilities were also reviewed so that resources could be used more effectively.
Key workflows were brought together in a simple structure that managers could use across all three locations. This made follow-up easier and reduced reliance on local habits and verbal instructions.
Highlighted result
The result
The combined measures saved the restaurant group more than DKK 500,000 a year.
The savings came from:
- Better supplier terms.
- More controlled purchasing.
- Fewer unnecessary products and orders.
- Rotas that reflected actual demand.
- A more appropriate pay structure.
- Clearer roles and workflows.
The restaurant group also gained a stronger management overview and a more consistent foundation for operating and developing its three restaurants.
